Privacy Policy
Last updated: June 2026
This Privacy Policy explains how HatfieldRooms.uk ("we", "us", "our") collects, uses and protects your personal data when you use this website or enquire about a room. We are committed to handling your information responsibly and in line with the UK GDPR and the Data Protection Act 2018.
1. Information we collect
- Contact details you provide — such as your name, email address and phone number — when you submit an enquiry or book a viewing.
- Enquiry details — your preferred move-in date, budget, whether you're a student or professional, and any message you send us.
- Usage data — anonymised analytics (such as pages visited and device type) collected via Google Analytics to help us improve the site.
2. How we use your information
We use your data only to:
- Respond to your enquiry and arrange viewings;
- Manage a tenancy application or agreement if you proceed;
- Improve our website and services.
We will never sell or rent your personal data to third parties.
3. Lawful basis
We process enquiry data on the basis of your consent and our legitimate interest in responding to potential tenants. For tenancies, we process data to perform a contract with you.
4. Cookies & analytics
This site uses Google Analytics to understand how visitors use the site. These cookies collect anonymised, aggregated information. You can disable cookies in your browser settings at any time.
5. Data retention
We keep enquiry data only as long as needed to deal with your request, and tenancy records for as long as legally required. After that, data is securely deleted.
6. Your rights
Under UK GDPR you have the right to access, correct, delete or restrict the use of your personal data, and to withdraw consent at any time. To exercise any of these rights, email hatfieldrooms.uk@gmail.com.
7. Contact
For any privacy questions, contact us at hatfieldrooms.uk@gmail.com or call 07412 218887. You also have the right to complain to the UK Information Commissioner's Office (ICO).